Our Refund Policy

Refunds & Cancellations - Due to the nature of our product, we do not provide refunds or cancellations for any reason, including delays in shipping, backorders, or/once received. Should there be an error on our part, we will refund or cancel the order.

Exchange - Unless it is our fault, we do not provide a refund and/or exchange for our products. 

Missing Item - Should you have a missing item, please contact us within 5-7 days of delivery at teeb@teebnaturalhealthproducts.com to receive the missing item within a week. An image of the incorrect item as well as an image of the invoice must be sent to the email address provided.  It is not possible to send a replacement item if a photo or invoice is not provided. 

Incorrect Item - For an incorrect item, we must receive the wrong item back to send out your correct item. If we do not receive the item, we cannot send out your correct item.

AFTER THE EIGHTH-DAY TIMEFRAME, WE WILL NOT BE ABLE TO REPLACE ANY MISSING OR INCORRECT ITEMS.

If an item is broken, please contact us within four days of receiving the item as we will need to document the situation.  Alternatively, you may file a claim with the United States Postal Service online at https://www.usps.com/help/claims.htm. 

Lost, Stolen, Missing Package & Insufficient Addresses  - If a package is shipped correctly by Tee B Natural Health Products LLC and it is lost or stolen, the shipper is not responsible. Whatever address you PROVIDE us, that is the address we use. It is necessary for you to submit a claim to the United States Postal Service online at https://www.usps.com/help/claims.htm. . It may take up to two weeks for the claim to be processed. Sadly, if they do not accept responsibility, this issue is between you and the carrier.